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It’s Time to Move On From Gas

A Smarter, Cleaner Alternative to Gas Heating.

Pretium Synergy delivers high‑performance air source heat pump installation for commercial buildings — replacing inefficient gas boilers with next‑generation R290 heat pump systems designed for lower running costs, reduced carbon emissions.

As organisations across the UK move away from fossil‑fuel heating, our commercial heat pump installations typically achieve 20–50%+ reductions in heating energy costs, depending on tariff structure, system flow temperatures, building fabric and control strategy. For estates teams, FM providers and sustainability leaders, electrification offers immediate operational savings and a clear pathway to Net Zero.

Powered by natural refrigerant R290 (GWP ≈ 3), our ASHP solutions deliver outstanding high‑temperature output — ideal for commercial boiler replacement in offices, schools, health facilities, industrial units, leisure centres and mixed‑use estates. R290 technology provides excellent efficiency at part‑load, stable performance in cold weather, future‑proof regulatory compliance and a considerably lighter climate footprint.

Pretium Synergy provides a complete service, including heat‑loss calculations, system design, installation, commissioning and lifecycle optimisation, ensuring your building transitions to a high‑efficiency, low‑carbon heating system engineered for long‑term performance.

👉 Make your heating sustainable

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Commercial Air Source Heat Pump

Air Source Heat Pumps: Two Types — Know the Difference

(This page covers Air-to-Water heat pumps. For Air-to-Air, use the link below.)

Air Source Heat Pumps (ASHPs) come in two categories, and choosing the right one depends entirely on whether you need heating + hot water (full boiler replacement) or comfort heating/cooling (like airconditioning).

1) Air-to-Water Heat Pumps

(This Page)

Air-to-Water ASHPs supply:

  • Radiators
  • Under-floor heating
  • Commercial heating circuits
  • Domestic Hot Water (DHW)

They are the correct choice for boiler replacement and for buildings that need a central heating and hot-water system.

2) Air-to-Air Heat Pumps

(Go to our other page)

Air-to-Air systems:

  • Deliver warm or cool air (like reversible AC)
  • Do not heat water
  • Do not connect to radiators or UFH
  • Provide room-by-room heating & cooling

They are ideal for offices, retail, hospitality, and any building needing cooling + space heating, rather than a full wet-heating replacement.

👉Visit Air-to-Air Heat Pumps & AC Page

This entire page — including R290 technology, survey methodology, system design, installation and commissioning — refers specifically to Air-to-Water heat pumps.

FeatureAir-to-Water Heat PumpAir-to-Air Heat Pump
Primary FunctionSpace heating + hot waterSpace heating + cooling
Distribution MethodWater-based system (radiators, UFH, cylinders)Direct-to-air via indoor fan units
Hot Water Production✔ Yes✖ No
Cooling Capability✖ No✔ Yes (air-conditioning)
Best ForBuildings replacing boilers or needing hot waterOffices, retail, hospitality, spaces needing year-round temperature control
Installation RequirementsRequires pipework & water connectionsRequires ductless indoor air units
Energy EfficiencyVery high for heating & Hot WaterVery high for heating & cooling
Typical Commercial UsesWarehouses, residential blocks, training centres, schoolsOffices, gyms, retail units, classrooms, server rooms
Ideal Replacement ForGas/oil boilers, electric heatersAir-conditioning units

How We Work

1. Survey & Analysis

We begin with a thorough survey of your building, assessing heating demand, hot-water requirements, insulation levels, existing radiators or underfloor heating, and suitable locations for indoor and outdoor units. This allows us to design a system that genuinely matches how your building operates throughout the day and across the seasons.
We also complete all safety and fire-risk considerations, ensuring the project is fully aligned with MCS survey standards from the very start.

2. System Design

You receive a tailored Air-to-Water heat pump design that clearly sets out expected performance, operating costs, payback period and long-term value.
The system layout, equipment selection and control strategy are all designed in accordance with MCS design standards, ensuring efficiency, consistency and compliance.
We also highlight future upgrade opportunities so your heating system can evolve as your needs change.

3. Approvals & Compliance

We handle the key approvals and compliance steps required for a smooth installation, including planning considerations (where relevant), grid requirements and Building Regulations.
All documentation and calculations follow MCS compliance requirements, giving you confidence that the installation meets the recognised UK standard for low-carbon heating.

4. Professional Installation

Your system is installed by certified engineers working to MCS installation standards, manufacturer guidance and industry best practice.
We take great care to integrate the system cleanly with your existing heating circuit while protecting the fabric of your building. All work is carried out neatly, safely and with minimal disruption to your operations.

5. Commissioning, Optimisation & Warranty

Once installed, we complete full commissioning in line with MCS commissioning requirements, including flow temperatures, system pressures, hot-water performance and control settings.
All warranties are activated, and you receive a digital handover pack with documentation, photos, and clear operating guidance.
We also provide on-site training so your team feels confident from day one.

6. Ongoing Care

After your system goes live, we provide planned maintenance, performance checks and system optimisation to keep everything running smoothly and efficiently.
We offer remote support and fast assistance whenever needed, ensuring long-term reliability and strong performance.
Ongoing care is delivered with full awareness of MCS service and maintenance expectations, helping maintain system performance over its lifespan.

Why R290 for Heating — and Why R32 Still Shines in Cooling

Different applications demand different refrigerants — choosing correctly is key to performance and long-term efficiency.

R290

Built for Heating

A natural refrigerant with ultra-low global warming potential (~3), R290 is engineered for high-temperature performance — making it ideal for replacing traditional gas boilers.

Its efficiency and environmental profile align with the UK’s ongoing F-Gas phasedown and long-term decarbonisation strategy.

R32

Optimised for Cooling

R32 is a widely adopted A2L refrigerant with a GWP of 675, offering strong cooling efficiency, compact systems and mature installation standards.

It remains highly competitive for offices, retail and hospitality environments where cooling performance is critical.

R290 is the future of low-carbon commercial heating.
R32 continues to excel in cooling applications.

Ready to design your commercial heating upgrade?Create a personalised, phased roadmap—matched to your property, budget and goals, ensuring each step strengthens the next.

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